SHIPPING & DELIVERY
The time for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality, check and packaging. All orders are usually processed for dispatch within 48 hours after the order is placed and payment is received.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
USA & Canada
Standard Secured Shipping takes 2-5 days for delivery (IF YOUR ITEM IS IN STOCK)
Insured Shipping: If item is lost in delivery or arrives damaged, we will send you a replacement item with no extra cost to you provided sufficient proof is provided.
Priority Insured Shipping : Your Delivery is put at the top of our Orders List each day which we send to our manufacturers. Depending on the order volume we’re receiving, expect time may remain similar/equal to Standard Shipping times. Your item is also Insured.
** Some product might shipped out separately and arrive at a different time because we have warehouse from difference location. **
Tracking Numbers are updated as soon as we have them and should be checked that they display correct information. Please use a 3rd party website such as …… to track your order.
Note that for some areas shipping may take longer than estimated. We know it may be frustrating to wait longer than expected for your order, so rest assured, we are working hard to get everything out ASAP.
Thanks for understanding.
If you need to make changes to your order, please email us within 12 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped we will not be able to change it unfortunately. Please make sure to check you have selected the right size and colour to avoid disappointment or delays.